Why managed
Most camera systems fail quietly
A camera gets bumped out of position, a drive wears out, the recorder doesn't come back after a power outage, and nobody finds out until the day they need the footage. Looking after the system is what the monthly plan is for.
When this happens
Installed and left alone
With Coastline
A camera goes offline
You find out when you go looking for footage
We get the alert and fix it
A hard drive fails
Recording can stop without anyone knowing
Recording keeps going while we replace the drive
The power goes out
Someone has to notice and restart things
We see it come back, or restart it remotely
Software updates come out
Usually left as installed
We apply them and check everything after
You need a clip for police or an insurer
You learn the app and export it yourself
Call us and we'll find it and send it
Something breaks
A service call and a bill
Covered by the monthly rate